Wayne & I would just like to say thank you to all of you at High Country. We are truly happy with our 21 windows, 2 new French doors and three outside doors. Melissa was more than helpful at the showroom, Lee was very knowledgeable when he came out for the estimate. But most of all, our installation guys, Jeff, Adam & Shane were not only professional but personable. They got the job done ahead of schedule and cleaned up the small mess they made. Great job guys! Thanks for all the hard work! We are definitely recommending you to all our friends. Thanks again!
Thank you for all the hard work and effort to make our house more energy efficient.
Stephanie and Wayne Bertsch
We have been trying to get someone up to Breckenridge to replace
a window with tempered glass. You were quick, helpful and professional. We
have you in our 'favorites' on the internet so we can pull up your info
quickly when referring you to others!
Thank you!!!
Smith Residence, Breckenridge Colorado
Lee,
Thank you for your excellent service & attention to detail.
You make us look good.
Dallas Palmer
MOD Builders
Dear Lee:
I wanted to say thank you for your help with the selection and installation of my replacement doors.
I particularly appreciated the crew that installed them. It was apparent the minute they arrived that they were professional, knowledgeable and organized. They wasted no time in getting started and were very careful to insure that no damage was done to the rest of the house. I have never had a crew of workman as efficient as they were. It was obvious there was mutual respect, trust, cooperation and understanding of what needed to be done among the three of them. Each went about their task, no direction needed, and yet seemed to appear when extra help was indicated in one area.
There were very nice about answering all my questions and took the time to explain everything. They even cleaned up to the point of vacuuming the floors and sweeping the driveway. Needless to say, we were very impressed and pleased with their work and, of course, the doors looked beautiful.
Again, a big thank you for your patience in working with me to find the right products for my home. You are all very special people.
Sincerely,
Sandra P Tibbetts
Dear John:
It is with great satisfaction that we write this letter of commendation and appreciation for a job well done. When we started our search for the "perfect" window and door replacement company, we were disappointed to find that so many companies use shady tactics and questionable schemes in an attempt to make a sale, without particular regard to the real needs of their potential customers. We were met with everything from "buy now and save big before the deal expires" to suggestions for products that we did not actually need.
Our meeting with you in our home immediately convinced us that your company was very different. There was no pressure and no schemes, just a simple and honest presentation of your high quality products. The price was right and the approach to service was impressive. Your timely responses to our many questions put us at ease. It did not take much more effort for us to know that we could trust High Country Window and Door with this major home renovation project.
Your staff and crew were truly thorough, skilled and hard working. Our job was done on schedule and the results are fantastic! We want to stress how very happy we were with both Jeff Rivers and Adam Paris; two professionals who know their craft well. Our new windows are beautiful and functional, our house is warmer and the look is breathtaking. We are thrilled with the replacement windows, the skylights are beautiful, and the new cut-in is more spectacular than we ever imagined.
We hope sincerely that you will pass along our appreciation to your staff for all of their hard work. We are happy to give recommendations to any of your future potential customers, and wish your business all of the success that it deserves.
With Thanks,
Jim and Gina Sauvageau
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John,
Thank you for spending the extra time to ask me questions about what I wanted instead of "telling" me what I need. It was truly a pleasure dealing with your company on every aspect of our replacement window project
Jeff, Adam and Shane were very professional and courteous on the installation of my Andersen casement bay window. The attention to detail on the installation even down to the cleaning after the work was done was very impressive. I would rest easy referring anyone to High Country for any work done in their home.
Thank you again
Great job!!!
Jenny Huss
High Country Window and Door,
Melissa was wonderful and such a joy to work with at the office. Jason was very knowledgeable and professional in giving me all the pertinent info and continued to install the garage door in a very craftsmenlike manner. I was concerned about the color-match of the door, but Jason laid my fears to rest.
Thank you for a job truly well done!
Larry Foote
Thanks guys for a great job installing the huge window and
recently the smaller window in our home. You are all very professional,
personable and efficient. Appreciate your hard work.
Annemarie Glenn
Hi John,
Just wanted to get back to you all and let you know that we are pleased with our new windows and slider. Jeff, Shane and Adam did a great job and were very conscientious about the job from start to finish. The slider although pricey was worth it. Such a difference from the old door that dates back to the 70s. Overall we are very happy with our choices of windows and your company.
thanks again,
Kathleen
Melissa,
I was very pleased with the work done by Jason & John. I am pleased to find someone to repair our Andersen windows.
Thank you,
Dolores Polittle
Dear John,
Ron and I are very satisfied with our new windows and the excellent service we received. We wanted to name some specifics:
- Thanks for the window installation clinic and DVD player
- John and Rebecca were very thorough and professional and willing to spend ample time answering questions
- Good communications with staff and installers
- No high pressure sales or negative comparisons
- Jeff and Adam did a professional installation, were on schedule and conscientious about protecting our floors and cleaning up
Many thanks to you all for providing excellent customer service!
Ron and Chris O'Dowd
Dear John, Jeff and Adam,
Every now and then you get a chance to buy a product and work with an installation crew that is wonderfully beyond the norm. The service we received from all of you in getting the new windows in our home was beyond five stars. Everything from the "measure twice" and build it once to the friendliness and courtesy extended to us at every turn.
I appreciate your attention to detail and your pleasant natures that made it so much fun to work with all of you.
Our new Milgard windows have given our mountain home the look and feel that we have been seeking for a long time. As you can tell we are thoroughly enjoying them. My husband visited this past weekend and he was amazed at the difference they make and the great job you did.
Thank you so much for your service and making this whole process a wonderful experience.
Playfully,
Barbara Brannen
CEO/Top Banana
Playmore
John,
I just wanted to thank you so much for doing two great jobs on my front door and my back door. The process was so easy. You were so knowledgeable and helpful with quotes and finding me the right door for the right price. The installation was a breeze as well and so easy. There was no mess and all that I had to do was show up to my new doors. Thank you and I will recommend High Country to anyone who will listen. Thanks again.
kathy mikita
mountain lending team
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